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DSL Router not arrived

  • October 24, 2018
  • 2 Antworten
  • 154 Aufrufe
S
Besucher:in
Hello. I am waiting for my router which should have arrived a couple of weeks ago but it hasn't and I cant see where it is. The technician from o2 has already came to check the connection and I do not know who I must ask for my delivery.

My order Nr is DRZ30110724. Thanks in advance

Lösung von StavRosL

Hallo I contacted the hotline and they have orderd a second router. Thank you very much. Hopefully this one is going to arrive

2 Antworten

o2_Lars
  • o2_LarsModerator
  • Moderator
  • October 25, 2018
Hello StavRosL,
it seems to me that the router was sent back to us as if there was something wrong with the recipients address. I suggest to contact our DSL departement via chat or phone to solve this issue so we can send it out to the right address.
If you do not speak german I srecommend to call with a friend of yours who does speak german since we can not promise that you will reach an english-speaking agent.
Regards,
Lars
≋ Schnickschnack. Gedöns. Krams. Spiel, Spaß, Spannung ➤➤➤ g.o2.de/wcr ≋
S
Besucher:in
  • StavRosL
  • Autor
  • Besucher:in
  • Lösung
  • October 29, 2018
Hallo I contacted the hotline and they have orderd a second router. Thank you very much. Hopefully this one is going to arrive
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