Hello O2,
I applied for a DSL Relocation earlier this month, my current package is "o2 DSL L" with a speed of upto 50 Mbps. But this morning, I received a transfer contract letter from o2, it says my new DSL package is "o2 DSL M" and the max speed limit will be 16 Mbps. How can I get this corrected? I would like to continue with my current speed of 50 mbps.
I checked my new apartment address here -> VDSL & DSL Verfügbarkeit bei O₂ testen - DSL & Festnetz
the check tells me that "o2 DSL L" with upto 100 Mbps is supported in the new address.
Seite 1 / 1
Hi, can someone look at this?
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.