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DSL contract termonation

  • October 2, 2018
  • 2 Antworten
  • 106 Aufrufe
C
Besucher:in
My name is Caroline.

My husband and I are no longer your customers for two months and you are continuing to charge us. We sent a termination letter and you ignored that. In our new address you have not offered any services of O2. Also, we are leaving Germany in two months, so we need to solve this situation as soon as possible. Could you please check this situation?

    2 Antworten

    C
    Besucher:in
    • carol_v_n
    • Autor
    • Besucher:in
    • October 2, 2018
    This is the letter that we wrote to you:

    Edit:Letter deleted - Please don´t post personal details in a public forum - o2_Kurt

    Kind Regards

    Frau Caroline Visoto
    o2_Giulia
    • o2_GiuliaModeratorin
    • Moderatorin
    • October 3, 2018
    Hello Caroline,

    I have sent you a private message.

    Kind regards

    Giulia
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