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Deactivate number because of moving abroad

  • October 26, 2018
  • 4 Antworten
  • 127 Aufrufe

I have a contract with O2 that includes package as well. I want to keep my phone and terminate the number earlier than two years.

Off-course I'll pay for phone as I am moving out of Germany for long term.

Lösung von o2_Tobias

Hi @hassanazh,

do you still have any question concerning the cancellation because of moving abroad?

Please feel free to contact us here in our English community.

Loving greetings,
Tobias

4 Antworten

o2_Tobias
  • October 29, 2018
Hi @hassanazh,

thanks for your information.

If you like to deactivate your contract to an earlier date because of moving abroad, please fill out the following document:
https://static2.o9.de/blob/12985654/v=9/Binary/contract-cancellation-moving-abroad-download.pdf

In this document you find a request for some specific documents that we need from you.

I hope I could help you with this information.

Loving greetings,
Tobias

o2_Tobias
  • Lösung
  • November 2, 2018
Hi @hassanazh,

do you still have any question concerning the cancellation because of moving abroad?

Please feel free to contact us here in our English community.

Loving greetings,
Tobias

  • Autor
  • Besucher:in
  • November 2, 2018
Hi Tobias,

Yes, actually I have two questions.

I don't have any apartment yet abroad, Can I share the address of the company where I'll go?
Secondly, what is a notification of your new, foreign domicile?

Regards,
Hassan

o2_Tobias
  • November 2, 2018
Hi @hassanazh,

thanks for your reply.

Yes, a written confirmation of your employer or landlord would be okay.

When you move to another country, you need to registrate yourself in the new country and you get a written document for that.

I hope I could help you.

Loving greetings,
Tobias