Hi,
I canceled my O2 contract on time and also sent the router back to O2. Few days after I received a feedback call and they asked me why I want to cancel the contract. I answered and they told me my contract will be canceled on June 26, 2019. I am eagerly waiting for this day to come as I really don't want to be associated with o2 at all. But this morning I received an email from o2 saying this:
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Lieber o2 Kunde,
Ihr DSL-Auftrag wurde am 07.06.2019 aktiviert.
Unter www.breitbandmessung.de können Sie die Bandbreite Ihres Anschlusses mit dem anbieterunabhängigen Tool der BNetzA messen. Details zur technischen Durchführung der Messung und zur Aussagekraft der Ergebnisse finden Sie online unter www.breitbandmessung.de/fragen-und-antworten.
Freundliche Grüße
Ihr o2 Team
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I translated and it says your dsl order is activated on 07.06.2019. I don't know why you are doing this to me. I humbly request you to DEACTIVATE my DSL.
Gelöst
Deactivate my dsl
Lösung von o2_Andrea
Dear @aakash27 ,
please be kind an patient here in this forum. I am absulutly able to understand your concern without any incivilities from you 😡 (continuous writing in capital letters or persistent bold is usually interpreted as aggressive screaming and should be avoided. In addition, it is considered intrusive and rude to string several punctuation marks in a row -> Netiquette).
The fellows of DSL informed me today, that your contract cancellation was corrected to June 28th 2019. You should have been notified by them. So everything seems to be fine.
Kind regards,
Andrea
Zur Antwort springenplease be kind an patient here in this forum. I am absulutly able to understand your concern without any incivilities from you 😡 (continuous writing in capital letters or persistent bold is usually interpreted as aggressive screaming and should be avoided. In addition, it is considered intrusive and rude to string several punctuation marks in a row -> Netiquette).
The fellows of DSL informed me today, that your contract cancellation was corrected to June 28th 2019. You should have been notified by them. So everything seems to be fine.
Kind regards,
Andrea
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