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Hello,



I am leaving Germany today(29th July,2016) for the last time. I want to close my contract immediately. I have already sent you a letter along with my city unregister form and my plane ticket as proof of my leaving 10 days ago. But I haven't got any reply yet. I have tried to call you guys several times but couldn't got through. I have closed all my accounts here. So I don't know what to do now. Please give me a reply as soon as possible.



Thank you.



-Md Mizanur Rahman (0176xxxxxx81)



Edit o2_Jessica: Deleted the number. Data privacy.




Hello mizan3950,



your cancellation is still in process.



Please make sure that the company is able to charge the money of some bank account, or that you change the method of payment to transferal, otherwise you will get demand notes.



Kind regards,



Jessica




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