Hello @Szekeng,



welcome to our English o2 Community! 🙂



The offers which you can find online on our website are for new customers. For an extension there are different offers we can give.

For you it would be then the o2 Free L option with 30 GB. There is also another option of the o2 Free L Boost, which means your data volume gets doubled (60 GB) and in total you just have to pay 5,00€ more and you'd also get the Connect-Function as well. That means that you can get up to 2 Multi Cards, with which you can also make phone calls and send SMS, plus the option of being able to activate up to 7 data sim cards, which you can use in other devices for using the internet. It's a sharing system, where the other devices also use the data volume of your main contract (which would be here 60 GB then). Would that be in your interest?



Alternatively I can surely make you an offer for the o2 Free L without the "Boost", just tell me whatever you feel like and what you need.

How about a new device for extending your contract as well?



Best regards and have a nice weekend,

Jessica

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Hello Jessica,



Thank you for replying. I wonder how much does it cost for the o2 Free L option? Because I'm paying 29.99euro monthly and I'm thinking it costs too much. My data consumption is around 15Gb monthly.

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Hi @Szekeng ,



unfortunately Jessica is not in the office, so i will take over, if it is ok for you.



The o2 Free L with 30GB will cost regular 39,99€ but i am able to give you a benefit of 5,50€ so you will pay 34,49€.



Pursuant to the decree of transparency I need to inform you about our tariff leaflets which you can download here: http://g.o2.de/travo. There you'll find all details of the product listed.

If that sounds good to you and you'd like to take the offer, just say it ;)



Regards Michael

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Hi @Szekeng ,



what do you think about this offer? Do you like it?



regards Michael

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Hi, sorry for late reply. If I take the o2 free m offer with 10gb that’s costs 29.99 monthly, are you also able to give me the benefit value of 5,50 euro as well?

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Hi @Szekeng,



thank you for your answer.



For the tarif plan o2 Free M with 10GB i can give you a benefin of 5€, so you will pay 24,99€. How does that sounds to you?



regards

Michael

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Hi @Szekeng,



thank you for your answer.



For the tarif plan o2 Free M with 10GB i can give you a benefin of 5€, so you will pay 24,99€. How does that sounds to you?



regards

Michael

Ok I will take it. What should I do to help you with that?

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Hi @Szekeng,



your contract is now extentend with the o2 Free M with 10GB for 24,99€. The change of the tarifplan will take place over night.



If you have any requests, you can find me here ;)



regards

Michael

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Hello @Szekeng ,



if there are any questions left, feel free to ask. You ´re welcome.



regards

Michael

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No problem, thank you so much!

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