Hello
Month ago i wanted to renewal my contract and buy a new phone, but employee that works for o2 dint make that. He opened a new contract with a new number and new phone and also he renewal my old contract. so now i have sim car that i never activated bc i was thinking it is just a promo sim card. never used that sim card.when the bill came i was in shock. i want to cancel my contract, i mean a want to cancel one of those 2 numbers and want to keep paying just for one number (one contract). is there any chance to make a cancellation free because i dont want pay for anything that is about that new contract?
Gelöst
contract cancellation
Lösung von Sandroschubert
Zur Info https://hilfe.o2online.de/mobilfunk-vertrag-tarife-15/vertrag-wurde-gekuendigt-laeuft-aber-weiter-504736
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- 3264 Antworten
Hi @Tihanabos ,
welcome to the o2 community!
If you have made a contract in an o2 shop, please refer to that shop to make changes or ask for the details of your contract.
Best regards,
Jan.
welcome to the o2 community!
If you have made a contract in an o2 shop, please refer to that shop to make changes or ask for the details of your contract.
Best regards,
Jan.
- 49786 Antworten
- Lösung
Zur Info https://hilfe.o2online.de/mobilfunk-vertrag-tarife-15/vertrag-wurde-gekuendigt-laeuft-aber-weiter-504736
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