Hi, i left Germany 2 weeks ago and i’m currently living in UK. How can i cancel my o2 contracts? I know i have to pay 3 months in advance but since im not in germany anymore, how’s the precedure?
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Hi!
Did you have a contract with Smartphone?
To terminate the mobile phone contract
Please read the following form carefully: https://static2.o9.de/blob/12985654/v=9/Binary/contract-cancellation-moving-abroad-download.pdf
To terminate the smartphone contract: https://www.o2online.de/service/vertrag-tarif/myhandy/
You can translate this part with google translate.
Did you have a contract with Smartphone?
To terminate the mobile phone contract
Please read the following form carefully: https://static2.o9.de/blob/12985654/v=9/Binary/contract-cancellation-moving-abroad-download.pdf
To terminate the smartphone contract: https://www.o2online.de/service/vertrag-tarif/myhandy/
VertragsauflösungDu möchtest deine Ratenzahlung vorzeitig beenden und den Restbetrag auf einmal bezahlen? Die vorzeitige Vertragsauflösung für deinen O2 My Handy Vertrag kannst du ganz einfach in Mein O2 beauftragen.
Gut zu wissen: Wurden die monatlichen Raten für den O2 My Handy Vertrag bisher überwiesen, ist eine Beauftragung der vorzeitigen Abzahlung über Mein O2 nicht möglich. Für diesen Fall steht in unserem Download-Center ein Formular zur Verfügung.
You can translate this part with google translate.
I dont have a mobile phone but just 2 sim cards.
Read the PDF document carefully.
Do you have all the necessary documents to terminate your contracts earlier?
Do you have all the necessary documents to terminate your contracts earlier?
Hi @RobertoSatta ,
did@TBCMagic already help you sufficiently?
Or do you still have further questions?
In the document@TBCMagic mentioned, you will see that we request some documents from you.
As soon as we get your cancellation with all the requested documents, we will cancel your contract to an earlier date. But we will need your allowance to charge you with a 3-month-fee.
For further questions, do not hesitate to contact our English community.
Loving greetings,
Tobias
did
Or do you still have further questions?
In the document
As soon as we get your cancellation with all the requested documents, we will cancel your contract to an earlier date. But we will need your allowance to charge you with a 3-month-fee.
For further questions, do not hesitate to contact our English community.
Loving greetings,
Tobias
Hi @RobertoSatta ,
I just wanted to ask you if you still have some questions concerning your cancellation because of moving abroad.
If you still have further questions, please contact our English community.
Loving greetings,
Tobias
I just wanted to ask you if you still have some questions concerning your cancellation because of moving abroad.
If you still have further questions, please contact our English community.
Loving greetings,
Tobias
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