Hi, I just lost my phone last week & ordered & paid for a new one through O2.
My order included an O2 Free M package SIM card, which I could track it, but it says it's cancelled.
But someone on the phone said that all is gucci & I'll get an email once it's sent.
I need some help to clear things up, I'm confused.
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Hi @The NitMa
welcome to the o2 community 🙂. I just sent you a private message regarding the verification for your account, as soon as I have that I'll have a look.
Regards
@o2_Nicolas
welcome to the o2 community 🙂. I just sent you a private message regarding the verification for your account, as soon as I have that I'll have a look.
Regards
Thanks for the reply. I just took a look and can assure you, everything looks fine. The order has been processed and is currently waiting for pickup. It just took a bit longer due to the logistics center being a bit backed up.
Regards
@o2_Nicolas
Regards
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