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Dear O2 community experts,



My current DSL contract runs until 11.11.2018. I have requested to terminate in time and make the confirmation call, but did not receive any confirmation by email or letter. Would you please kindly confirm if I have successfully terminated my contract? or still something I need to do?



my DSL Anschluss nummer is 06986XXX

Thank you very much.



Edit by o2_Larissa: I editet your landlinenumber because this is an open forum. Please don´t leave personal informations in threads.
Hay hay jellyz1,



at the moment you´re not registered with your dsl contract so i have to send you an pn to verify you as our customer.



Regards,



Larissa
Hi Larissa,



it seems that you need to follow me then I can reply your PN. or is there other way to provide my validation information?



thanks
Hi jellyz1,



i´m sorry, now you can answer my pn.



Regards,



Larissa
Hi jellyz1,



thank you for your verify via pn.



On 15th. may 2018 we send you a letter for confirmation of your cancellation for the 11.11.2018.



Regards,

Larissa

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