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Confirmation of contract termination

  • September 13, 2018
  • 4 Antworten
  • 131 Aufrufe
J
Besucher:in
Dear O2 community experts,

My current DSL contract runs until 11.11.2018. I have requested to terminate in time and make the confirmation call, but did not receive any confirmation by email or letter. Would you please kindly confirm if I have successfully terminated my contract? or still something I need to do?

my DSL Anschluss nummer is 06986XXX
Thank you very much.

Edit by o2_Larissa: I editet your landlinenumber because this is an open forum. Please don´t leave personal informations in threads.

    4 Antworten

    o2_Larissa
    • o2_LarissaTeam
    • Team
    • September 14, 2018
    Hay hay jellyz1,

    at the moment you´re not registered with your dsl contract so i have to send you an pn to verify you as our customer.

    Regards,

    Larissa
    J
    Besucher:in
    • jellyz1
    • Autor
    • Besucher:in
    • September 14, 2018
    Hi Larissa,

    it seems that you need to follow me then I can reply your PN. or is there other way to provide my validation information?

    thanks
    o2_Larissa
    • o2_LarissaTeam
    • Team
    • September 14, 2018
    Hi jellyz1,

    i´m sorry, now you can answer my pn.

    Regards,

    Larissa
    o2_Larissa
    • o2_LarissaTeam
    • Team
    • September 14, 2018
    Hi jellyz1,

    thank you for your verify via pn.

    On 15th. may 2018 we send you a letter for confirmation of your cancellation for the 11.11.2018.

    Regards,
    Larissa
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