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Change data on the mobile registration

  • April 11, 2017
  • 5 Antworten
  • 635 Aufrufe

goncaloforte
Besucher:in
After purchasing my SIM 4 years ago I recently registered it on meino2 and found that the name is wrong there, I edited all my details except the name that is blocked and the birthday that is non-existent...

Can someone help me with this issue?

Thanks in advance

Lösung von Frechnuss

In this case the following form is helpful:

https://static2.o9.de/blob/10644904/v=10/Binary/prepaid-besitzerwechsel-pdf.pdf 

5 Antworten

Frechnuss
Einsteiger:in
Forum|alt.badge.img+5
  • April 11, 2017
Is it just a typing error or a wrong name?

Postpaid or Prepaid?

Regards,

Katja


goncaloforte
Besucher:in
  • Autor
  • Besucher:in
  • April 11, 2017
Its a prepaid card. The name is wrong but the email was correct.


Frechnuss
Einsteiger:in
Forum|alt.badge.img+5
  • Lösung
  • April 11, 2017

goncaloforte
Besucher:in
  • Autor
  • Besucher:in
  • April 11, 2017
Thank you


  • Besucher:in
  • May 6, 2019
Hello,

Link is not accessable :(

When I took the o2 prepaid sim, I registered the SIM by calling to the o2 hotline and mentioning my name and passport details. But looks like they did not updated the correct data (both name and vorname) for my mobile number. Now, I want to change the mobile and for that I have to order new SIM card and foundout that both name and vorname are incorrect.

It happned not only for me, but also for my wife mobile number.

I am really unhappy with this situation. Is this done intentionally?

Please let me know how to fix it?.

Thanks.