Hi there,
I recently moved to the Netherlands and Deregistered in Germany on the 22nd. When i last extended my contract and took out a partner card i advised that i was unsure if i would still be living in germany for the full 2 year period. The gentleman (michael i believe) who worked in the kurfürstendamm berlin store advised this is not a problem i just need to make sure i deregister and o2 will cancel the remaining contract however any outstanding cost for the phone will need to be paid off.
I have now received my document and would like to know if there is an email address or fax number i can send this to cancel asap. I have a dsl however the tenant taking over my old apartment is in the process of taking over this so its only the mobile side of things i need to get cancelled.
I tried calling but advised they no longer have english support as of the 1st
Kind regards
Matt
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.