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"Technischer Fehler" during address check

  • August 2, 2019
  • 4 Antworten
  • 148 Aufrufe
W
Besucher:in
I want to order my DSL Umzug from Munich to Berlin, and i tried to do it via online but when i entered my new address it gives me a technical failure. I don't understand what should do now?

Can anyone please help me in this regard.

Thanks

Lösung von o2_Manga

@wabajwa,

you got the problem fixed calling our customer care?

Greetings

    4 Antworten

    o2_Kurt
    Forum|alt.badge.img+40
    • o2_KurtModerator
    • Moderator
    • August 2, 2019
    Hello there!

    What kind of message or failure code are we talking about?
    Can you post a screenhot of the message (wihtout your personal data)?

    Viele Grüße,
    Kurt
    Signatur :)
    W
    Besucher:in
    • wabajwa
    • Autor
    • Besucher:in
    • August 2, 2019
    Hello there!

    What kind of message or failure code are we talking about?
    Can you post a screenhot of the message (wihtout your personal data)?

    Viele Grüße,
    Kurt

    Hi,
    Thank you for your reply.
    Actually, there is no code, but here is the screen shot.
    Please tell me how can i solve this issue? and can move my dsl connection to my new address in Berlin. Thanks

    1 Attachments
    o2_Manga
    • o2_MangaModeratorin
    • Lösung
    • August 3, 2019
    @wabajwa,

    you got the problem fixed calling our customer care?

    Greetings
    Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
    W
    Besucher:in
    • wabajwa
    • Autor
    • Besucher:in
    • August 3, 2019
    @wabajwa,

    you got the problem fixed calling our customer care?

    Greetings
    Hi,

    Thank you very much. Yes, indeed the problem has been resolved by calling the customer service.

    VG
    Waqas
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