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Warum O2 Service
Frage

DSL not working

A
Neuling
Hello,
I don't have internet since last Monday. The Power and WLAN lights are green and working but the DSL one is off. What can I do ? I've tried turning it on and off and I've checked the http://192.168.1.1 but it just says that I have no connexion. Please help. thanks

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2 Antworten

C
Neuling
  • Can't do
  • 45 Antworten
  • 23. Mai 2019
Internet did work till sunday? Please disconnect your modem from power and phone supply, wait for 5 minutes, and reconnect everything. If this doesn't help, you could try the o2 app https://www.o2online.de/service/netz-verfuegbarkeit/dsl-hilfe-app/ and/or you need to call DSL support (0800 52 51 37 8 ) for further investigation.
o2_Manga
  • o2_MangaModeratorin
  • 11076 Antworten
  • 28. Mai 2019
Hi @agataortuno,

your problem got solved already?

KR Manga
Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.

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