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Terminate O2 Prepaid Sim

  • August 2, 2017
  • 6 Antworten
  • 994 Aufrufe
anujpathania
Besucher:in
Hi,

I have bought a O2 prepaid simcard without contract for 10 Euro under plan "O2 Prepaid Smart 1 GB" a week ago. Never recharged it more than 10 Euro top-up that it came with, which got used the moment I started the phone.

After using it for a while, I have decided it is not for me.

Question is how do I cancel/terminate the O2 prepaid simcard I bought?

At an O2 shop I was told by a O2 guru, the simcard will automatically deactivate itself if I don't use it for one year. I was also told I don't have any more payment liability and no action is required at my end.

Can you please confirm this correct? So that I can proceed to destroy the simcard.

Regards

Anuj Pathania

Lösung von Klaus_VoIP

Thats correct. You can destroy SIM to avoid misuse.

You shoukld ensure that no "Automatische Aufladung" is activated

You may send a letter regarding canceling to O2, Nürnberg and spend 70ct. But´s not nescessary.

    MariaMostrich

    6 Antworten

    Klaus_VoIP
    Legende
    • Klaus_VoIPLegende
    • Lösung
    • August 2, 2017
    Thats correct. You can destroy SIM to avoid misuse.

    You shoukld ensure that no "Automatische Aufladung" is activated

    You may send a letter regarding canceling to O2, Nürnberg and spend 70ct. But´s not nescessary.

    Meine persönlichen Meinungsäußerungen als Kunde sind NICHT gesponsert und stellen nur meine unverblümte Meinung dar! Dafür erfolgen alle Inhalte pro bono publico. ;-)
    A
    Besucher:in
    • Akhil
    • Besucher:in
    • March 30, 2019
    Wie man sicherstellt, dass "Automatische Aufladung" nicht aktiviert ist?
    A
    • Anonymous
    • March 30, 2019
    Entweder die Bankverbindung nicht unter Mein o2 eingeben oder -falls bereits eingegeben- die Kundenbetreuung kontaktieren und die Bankverbindung löschen lassen.
    MariaMostrich
    o2_Flo
    S
    Besucher:in
    • SShrestha
    • Besucher:in
    • April 1, 2019
    Hello,

    Thank you for the thread. It is indeed useful. I wanted to ask if the same applies for a Fonic prepaid sim card? Does it also not need to be cancelled and automatically deactivate itself if not used for a year?
    A
    • Anonymous
    • April 1, 2019
    You should ask the customer care of Fonic directly.

    You can enter * 102 # (+ dial key) to check the validity of your credit. If you receive the answer "This service is not available in your tariff" (Dieser Service steht in ihrem Tarif nicht zur Verfügung) , your card may not be automatically disabled after one year if you do not charge your credit.
    Sandroschubert
    MariaMostrich
    S
    Besucher:in
    • SShrestha
    • Besucher:in
    • April 1, 2019
    Thank you for the prompt response. I will call them then. 🙂
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