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Number Portability

  • April 4, 2019
  • 1 Antwort
  • 157 Aufrufe
A
Besucher:in
Hello,

I am an O2 prepaid user from last 3.5 years. I would like to add my number to another network now. I have already raised the request online. But would like to get the number released early. Can you please release my number? My number is +49176 **** 8132.

Regards,
Abhishek

Lösung von o2_Jan

Hi @Abi Kekud,

I have now cleared the porting order for your phone number, this means that your new provider can now import your phone number.

Please make sure that all your customer data at your new provider exactly matches your current data at o2 (even if there has been some updated data like a new address in the meantime) to ensure the transfer will work.

Also, please make sure to keep the phone charged with at least 24.95 EUR, as this is the sum you will be charged for once the transfer has been successful.

Best regards,
Jan.

    1 Antwort

    o2_Jan
    • o2_JanTeam
    • Lösung
    • April 5, 2019
    Hi @Abi Kekud,

    I have now cleared the porting order for your phone number, this means that your new provider can now import your phone number.

    Please make sure that all your customer data at your new provider exactly matches your current data at o2 (even if there has been some updated data like a new address in the meantime) to ensure the transfer will work.

    Also, please make sure to keep the phone charged with at least 24.95 EUR, as this is the sum you will be charged for once the transfer has been successful.

    Best regards,
    Jan.
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