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Invoices after termination

  • August 21, 2019
  • 2 Antworten
  • 42 Aufrufe
A
Besucher:in
I recently recieved a mail saying that the termination of my number *** 26 was successful.
1. What is the amount / invoices ("For the early cancellation of your contract we will charge you as agreed 3.00 EUR charged afterwards
you would like to receive invoices after the expiration of your contract. On your invoice you can find the connection period ") that I would recieve later?
2. Secondly the other sim with number *** 61 what given me like a free sim and I have noticed that it has been charged.
pl

Lösung von o2_Jan

Hi @anchal,

your contract with the number -426 will end on 25.08.2019.
This means, that number will only appear once more on the next upcoming invoice.

Regarding your other contract with the number -061:
Two days ago, you were sent an email asking for your approval of charging 3 months of the basic fee in advance for terminating the contract early, if you send this approval back it will end as soon as possible.
And even if you don't answer, it will still end on 19.11.2019 at the latest.

Best regards,
Jan.

    2 Antworten

    A
    Besucher:in
    • anchal
    • Autor
    • Besucher:in
    • August 21, 2019
    Approximately which date would my service be cancelled?
    I need to plan accordingly
    o2_Jan
    • o2_JanTeam
    • Lösung
    • August 22, 2019
    Hi @anchal,

    your contract with the number -426 will end on 25.08.2019.
    This means, that number will only appear once more on the next upcoming invoice.

    Regarding your other contract with the number -061:
    Two days ago, you were sent an email asking for your approval of charging 3 months of the basic fee in advance for terminating the contract early, if you send this approval back it will end as soon as possible.
    And even if you don't answer, it will still end on 19.11.2019 at the latest.

    Best regards,
    Jan.
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