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Internet verbindung ist sclecht

  • April 1, 2019
  • 1 Antwort
  • 55 Aufrufe
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Besucher:in
Hello O2 Team,

Internet connection is too bad, please increase the internet speed and the signal strength.

Thank You,

Regards,

Dinesh Kumar Kodavali.

Lösung von o2_Andrea

Hello @DKodavali ,

First of all, welcome to our forum. Nice that you have found the way to us. :-)

I took look on your record for you, what the availability at your home address looks like.
There is no LTE reception at your home address but only 2 and 3G. At the moment the reception is not jammed, but tomorrow there is work on one base station.
We can not increase the signal strength or speed for you, this requires a network expansion.

Do you have any questions about using our community? Then take a look at Dein Einstieg in die Community. There you will find all the information you need to use!

Kind regards,
Andrea

    1 Antwort

    o2_Andrea
    • o2_AndreaTeam
    • Team
    • Lösung
    • April 2, 2019
    Hello @DKodavali ,

    First of all, welcome to our forum. Nice that you have found the way to us. :-)

    I took look on your record for you, what the availability at your home address looks like.
    There is no LTE reception at your home address but only 2 and 3G. At the moment the reception is not jammed, but tomorrow there is work on one base station.
    We can not increase the signal strength or speed for you, this requires a network expansion.

    Do you have any questions about using our community? Then take a look at Dein Einstieg in die Community. There you will find all the information you need to use!

    Kind regards,
    Andrea
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