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Buying mobile phone under MyHandy contract

  • March 31, 2019
  • 3 Antworten
  • 184 Aufrufe
S
Besucher:in
Few days ago i bought brand new unpacked mobile phone with o2 bill and my mobile contract. I did not know that has been paid. What will happen if the original owner stops paying his bills? My phone (imei) will be blacklisted by o2 or what? Should i contact someone or im "safe" in this situation. Will bank charge his bank account ? Can I use that phone or should it return to and to whom? I can not contact anymore. And of coure i would never buy it if i knew. My excuses for posting in english.

Lösung von o2_Andrea

Hello @sharkoon37 dan,

First of all, welcome to our forum. Nice that you have found the way to us. :-)

Wether the original purchaser of the smartphone does not pay it off as agreed, then his contract will be returned to the collection agency. The smartphone itself is not locked or something like that. So you can still use it.
If he does not pay his mobile phone contract, the corresponding SIM card will be blocked. As far as I understand, you have your own mobile phone contract with us, that you pay by yourself, right?

Do you have any questions about using our community? Then take a look at Dein Einstieg in die Community. There you will find all the information you need to use!

Kind regards,
Andrea

    3 Antworten

    S
    Besucher:in
    • sharkoon37
    • Autor
    • Besucher:in
    • March 31, 2019
    Somehow im missing some parts in sentences.
    I didn't know that mobile phone hasn't been fully paid and it has payment plan for 24 months.
    I can't contact previous owner anymore, his phone number is unavailable.And of course i would never buy such a phone if i knew. Did i lost my money...
    o2_Andrea
    • o2_AndreaTeam
    • Team
    • Lösung
    • April 1, 2019
    Hello @sharkoon37 dan,

    First of all, welcome to our forum. Nice that you have found the way to us. :-)

    Wether the original purchaser of the smartphone does not pay it off as agreed, then his contract will be returned to the collection agency. The smartphone itself is not locked or something like that. So you can still use it.
    If he does not pay his mobile phone contract, the corresponding SIM card will be blocked. As far as I understand, you have your own mobile phone contract with us, that you pay by yourself, right?

    Do you have any questions about using our community? Then take a look at Dein Einstieg in die Community. There you will find all the information you need to use!

    Kind regards,
    Andrea
    Hat dir eine Antwort hier in unserer o2 Community weitergeholfen? Bitte markiere den Beitrag als Lösung damit andere Nutzer schneller Lösungen zu Fragen finden können.
    S
    Besucher:in
    • sharkoon37
    • Autor
    • Besucher:in
    • April 1, 2019
    Hello @sharkoon37 dan,

    First of all, welcome to our forum. Nice that you have found the way to us. :-)

    Wether the original purchaser of the smartphone does not pay it off as agreed, then his contract will be returned to the collection agency. The smartphone itself is not locked or something like that. So you can still use it.
    If he does not pay his mobile phone contract, the corresponding SIM card will be blocked. As far as I understand, you have your own mobile phone contract with us, that you pay by yourself, right?

    Do you have any questions about using our community? Then take a look at Dein Einstieg in die Community. There you will find all the information you need to use!

    Kind regards,
    Andrea

    Yes i have my carrier contract but i dont have your (O2) SIM at all, im using another telecom , but you got what i was trying to ask. So im safe then, that's a relief ? I was scared and worried that i lost my phone from start , but you cleared me everything now. Thy a lot, really fast and clear response.
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