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Revocation of my contract that is signed in a store last week

  • March 27, 2019
  • 2 Antworten
  • 54 Aufrufe
H
Besucher:in
In 19/3/2019 I've signed a "O2 my Home M Flex" contract in a O2 specialised store. However, later I found out that my apartment would not support TAE-Dose installation and O2's service. The technician visit is scheduled in 4/4/2019. But I would like to cancel my contract as soon as possible. In this case, how should I submit the cancellation request? Will I be charged for the installation fee and the fee of first month?

Lösung von o2_Manga

Hi,

my colleagues worked your cancellation already. But they were unable to stop the shipping of the router. Pls return by using the label free of charge you find here: http://g.o2.de/GAF

You will receive a confirmation by email. Check your spam folder as well.

Thank you.

KR Manga

    2 Antworten

    o2_Manga
    • o2_MangaModeratorin
    • Lösung
    • March 28, 2019
    Hi,

    my colleagues worked your cancellation already. But they were unable to stop the shipping of the router. Pls return by using the label free of charge you find here: http://g.o2.de/GAF

    You will receive a confirmation by email. Check your spam folder as well.

    Thank you.

    KR Manga
    Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
      H
      Besucher:in
      • huijing
      • Autor
      • Besucher:in
      • March 28, 2019
      Hi,

      my colleagues worked your cancellation already. But they were unable to stop the shipping of the router. Pls return by using the label free of charge you find here: http://g.o2.de/GAF
      You will receive a confirmation by email. Check your spam folder as well.

      Thank you.

      KR Manga

      Thank you very much for your help. I have received the cancellation email and would start the router return process.
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