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DSL line can not work

  • March 17, 2018
  • 12 Antworten
  • 181 Aufrufe
ReitaSmooth
Besucher:in
Hello everyone,

I just apply for a new internet connection with O2, however, after the technician come and set up the line, my internet still can not work.

I use my own router to connect, but the light of WAN did not turn on, so that I can not do any setting with it.

I also have some questions about the connection, is the username and password on the welcome letter for the PPPoE settings?

How to fix my WAN problem?

I heard that I need to follow and PM@o2_Stefan?

Thx for the help!!!

Lösung von Anonymous

You need a VDSL router and if you would like to use your phone line you need a VoIP option.

You could use the O2 Homebox or a Fritzbox e.g. 7490 or better or any other VDSL VoIP router.

The nice thing with the frizbox is tha you will find a soulution for (nearly) any problem on the internet.

the fritzbox is not so cheap, but you will get a lot for your money.

If you have any question do not hesitate to ask (only one time).

    12 Antworten

    o2_StefanX
    Forum|alt.badge.img+16
    • o2_StefanXTeam
    • Team
    • March 17, 2018
    You are using a VDSL2+ Modem?

    Regards

    Stefan

    V
    Einsteiger:in
    https://hilfe.o2online.de/message/1180339-wan-light-did-not-work 

    btw - multiple threads are impolite and against the rules!

    #wirsindmehr
    ReitaSmooth
    Besucher:in
    • ReitaSmooth
    • Autor
    • Besucher:in
    • March 17, 2018
    Really sorry about that, I thought I post in a wrong part, but have no idea how to edit it, I will delete the previous post

    ReitaSmooth
    Besucher:in
    • ReitaSmooth
    • Autor
    • Besucher:in
    • March 17, 2018
    Yes I thought it is, sir

    Regards

    o2_StefanX
    Forum|alt.badge.img+16
    • o2_StefanXTeam
    • Team
    • March 17, 2018
    Can you told us the name from the modem you are using?

    Please fill in your landline number in your forum profil, so i can have a look on the line.

    Regards

    Stefan

    ReitaSmooth
    Besucher:in
    • ReitaSmooth
    • Autor
    • Besucher:in
    • March 17, 2018
    I am using wavlink 300 Mbps smart Wi-Fi router.

    Sorry I can not find the way to edit my personal data, the phone number is 08561/ 9781443,

    I will upload it after I found the personal page.

    A
    • Anonymous
    • March 17, 2018
    Moin Moin,

    i found only a model WL-WN529R2P and this one has no VDSL Modem.


    And on the homepage from wavlink i cant find any VDSL or XDSL router.

    Just let us know the model number to verify it.

    You need a router with VDSL modem.

    A
    • Anonymous
    • March 17, 2018
    The WAN Port is just a seprate Ethernet port to connect the WLAN Modem, i would like to say.

    Just connect an PC to the WAN Port (right lower coner) if the light turns on it is an ehternet port.



    1 Attachments
    ReitaSmooth
    Besucher:in
    • ReitaSmooth
    • Autor
    • Besucher:in
    • March 17, 2018
    This is exactly the one I am using, so I think I bought the wrong one 

    However, due to ur next question, I have tried to connect the WAN line directly to my PC device, but it still have no connection with the internet.

    How can I do?

    A
    • Anonymous
    • Lösung
    • March 17, 2018
    You need a VDSL router and if you would like to use your phone line you need a VoIP option.

    You could use the O2 Homebox or a Fritzbox e.g. 7490 or better or any other VDSL VoIP router.

    The nice thing with the frizbox is tha you will find a soulution for (nearly) any problem on the internet.

    the fritzbox is not so cheap, but you will get a lot for your money.

    If you have any question do not hesitate to ask (only one time).

    ReitaSmooth
    Besucher:in
    • ReitaSmooth
    • Autor
    • Besucher:in
    • March 17, 2018
    Is Fritzbox 7430 ok for this situation?

    I saw the introduction of it on Amazon said that it can provide VDSL/ ADSL line connection.

    A
    • Anonymous
    • March 18, 2018
    should work.

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