Third Party MoCoPay charging money for no reason

Hello Community,

I am getting charged by MoCoPay GmbH every week with 4.99 EUR with title Download Freak video download while I have not allowed anyone for anything from my phone. The O2 service of third party subsciption does not show any subscription in MyO2 account. And the link on other threads to block third partys is pretty much useless. I noticed that a lot of people are being charged for the same thing for no reason. What is the solution to this BS?

I want my money back.

Cheers,
KHT33

Edit by o2_Steffen: Beitrag verschoben