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Telekom technician never showed up

  • 24 May 2019
  • 1 Antwort
  • 151 Aufrufe

Hello,
On the 22nd of May, a technician was supposed to come, strangely I received an email that the appointment was not successful. When I try to set a new appointment through the O2 website I get a message there's no active DSL contract. Is it possible that my contract has been canceled?

1 Antwort

Hallo @A_Sender,

the technician gave us feedback about the order you made. The information you gave us about your appartment contained default values.

So pls get in touch with my colleagues fot an update and a new appointment.

KR Manga

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