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status of DSL contract cancellation

  • 2 May 2019
  • 1 Antwort
  • 82 Aufrufe

I have a DSL contract with O2 from 24.05.2017 and sent a cancellation letter and called 3 months sooner but have not received confirmation yet .How can I be sure that my contract is successfully cancelled?
Thanks in advance
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Lösung von o2_Lars 13 May 2019, 14:37

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1 Antwort

Hello @NonaF,
I had a look into this. According to our data we sent you a confirmation on the 21st of February. The contract will be deactivated on the 23rd of May.
If you also recieved a DSl router from us please send it back free of charge using our DSL logistics portal.
Regards,
Lars

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