Warum O2
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 Service
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Nobody answers the phone anymore

Feim
Rang
I keep calling over and over no answer all Mitarbeiter are busy and line drops. Call me freaking o2

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Lösung von o2_Jessica 10 October 2016, 17:34

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4 Antworten

o2_Jessica
Benutzerebene 7
Hello Feim,

you can also write your concern here and we try to help you.

You won't get a call-back here.

Kind regards,

Jessica

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!
Feim
Rang
How come every time my son uses his 200mb he gets automatically 200mb with price. This is not fair . I AM FED UP WITH O2.

Denner
Rang
Benutzerebene 7
Abzeichen +4
Disable it in your mein O2 site. Tomorrow today is not possible

42! 07.99
o2_Jessica
Benutzerebene 7
Hi @Feim‌,

what you mean is the https://.

So, when it is activated, you, or your son, will get a message from o2 about the activation.

When you click on that link you will find all the information about the new data upgrade since 2015.

At the end there is also the other information:

We will activate an additional data-package with 100 MB for 2,00€ for contracts that have been concluded until 30.09.2015. Three data-upgrades can be used within a month. About every booking we will inform you in advance via SMS.
You can deacitvate it by yourself in the online portal. You get directly to that point here: Click.

If it doesn't work just tell me and I will do that for you! ☺️

Kind regards,

Jessica ☺️

Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!

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