The question to O2 and this Community, What kind of service is this I really don't understand, I can cancel, I don't have internet and phone line but I have to pay every month
please see below when I talk to the customer service they simply exit without anything.
the guy agreed they sent me wrong sms and wrong number
I really don't know whom to talk and how to solve this ??????
*Screenshots removed by o2_Michi due to data protection*
Lösung von o2_Michi
firstable I'll have to say sorry for the poor experience so far.
I sent you a private message, so we can take a look into your account to help you - no hotline ping-pong whatsoever.