Warum O2
Warenkorb
 Service
Gelöst

Mobile number portability

M
Rang
Hello O2 community,
I want to drop a request for my number portability. Please send me the details for the future as soon as possible.

Thanks and Regards
icon

Lösung von Anonymous 15 May 2019, 00:37

Zur Antwort springen

4 Antworten

A
Hi!

You have a postpaid contract or a prepaid card?
M
Rang
Hello,
I have a prepaid SIM card of o2
A
You will be given (as soon as possible) permission to port your phone number to another provider. You will be informed here and receive a confirmation via SMS at the same time.
Then it is important that you charge your credit to 24.95 euros (export fee) and then start the MNP (contact your new provider) Remember to cancel options booked in time, so that they are not unnecessarily automatically extended.
o2_Jessica
Benutzerebene 7
Hi @Mahiesh,

you already got the best explanation about the whole process by @TBCMagic! 🙂
Now it's my turn to tell you that I just gave you the permission to port your phone number. You should receive the confirmation as well now.

Kind regards,
Jessica
Do you need help in English? For english support visit our english community (https://g.o2.de/englishcommunity) and our english FAQ section (https://g.o2.de/faqsection)!

Deine Antwort


Allgemeine Nutzungsbedingungen der O₂ Community
© Telefónica Germany GmbH & Co. OHG Telefónica