Dear customer service,
I will be moving out of Germany in August and I would like to terminate my contract with my last payment to be for the month of July. What do I need in order to do so? Can this be done online?
Thank you for your help!
A
Hi!
When does the contract end?
Your contract has a running time of 24 months or did you sign a contract which you can cancel in 30 days (named FLEX)?
If your contract has a running time of 24 months, you should read the following document: https://static2.o9.de/resource/blob/67636/9d3f15b4662fcad32f6c6e3bf0a7a390/contract-cancellation-moving-abroad-download-data.pdf
When does the contract end?
Your contract has a running time of 24 months or did you sign a contract which you can cancel in 30 days (named FLEX)?
If your contract has a running time of 24 months, you should read the following document: https://static2.o9.de/resource/blob/67636/9d3f15b4662fcad32f6c6e3bf0a7a390/contract-cancellation-moving-abroad-download-data.pdf
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
