Hallo,
A month ago I was take new contract in O2, they give me, and just after that they said, that I need bank account in Germany. In N26 the didn't accepted my litauen ID, in Commerzbank I can't activate because I don't speak German. I choose Bunq, excellent, but it is NL bank. God damn it. And in O2 I am still can not pay my bill, or just activate my phone number, I don't even know my phone number, that I could sign up in O2 online banking. I read in German O2 community, that it possible to change IBAN. How I suppose problem in IBAN. I don't get it why I have to get German bank account to pay my bill? All live in EU, what a difference? I just try find a solution of my problem, maybe another way to pay a bill.
Benutzerebene 7
+7
- Profi
- 38803 Antworten
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15 July 2019
You don't need a German bank account. You can either pay by bank transfer or set up a SEPA direct debit from your Bunq account.
And how to do that? I mean, step by step. I just have sim card and nothing more. Today i was in O2 office, and guy there said, that "nop, you need german bank account, nothing I can do"
Benutzerebene 7
- Star
- 2022 Antworten
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15 July 2019
You need to find out your customer number (and you should find out your phone number) to register at Mein o2 customer service portal. The o2 shop should be able to help you with that. After that you can pay your bill by bank transfer or fill this form to set up a direct debit with your bunq account. Unfortunately this needs to be printed and sent by post or fax.
Thank you so much for help. So, my phone number..pfff....easy easy easy
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