Skip to main content
Warum O2 Service
Frage

How to connect new O2 contract (phone) and old O2 (DSL) contract in the same login account (Mein O2)

Ihsan
Neuling
I am already O2 DSL customer, for which I have my login account on the website to manage my account and to check invoice.

Recently I made another Phone contract with O2 via Media Markt and I received the invoice of which on my email from O2.

For this contract and checking invoice details should I have to make another account on O2 website? 

Although the email used for both contracts is the same, but I dont know how to connect these both contracts in the same login.

Thanks

    6 Antworten

    o2_Manga
    • o2_MangaModeratorin
    • 11675 Antworten
    • 12. Juli 2018
    Hi,

    could you post your landline number in your account so we can have a look? Please make sure there is no personal data visible.

    Afterwards please send a short note when it is done. We are able to tell you if it is possible to put the accounts together.

    KR, Manga

    Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
    Ihsan
    Neuling
    • Ihsan
    • Autor
    • Neuling
    • 9 Antworten
    • 12. Juli 2018
    Thanks for your reply,  here are my landline numbers from two contracts.

    1st contract      xxx

    New Contract:  xxx

    Furthermore, I would like to delete these numbers from my public post once you have noted down. I dont want to let them display here.

    Kind Regards,

    Edit by Frechnuss: Rufnummern anonymisiert

    Frechnuss
    Meister/In
    • Frechnuss
    • 15332 Antworten
    • 13. Juli 2018
    I deleted your phone numbers, this is a public forum. 😉

    Please post them in your profile:





    Make sure that they are just visible for you (and o2-Moderatoren):



    3 Attachments
    Da geht er hin, einer von Gottes eigenen Prototypen - ein aufgemotzter Mutant von der Sorte, die nie zur Massenproduktion in Betracht gezogen wurde: zu spleenig zum Leben und zu selten zum Sterben. - Hunter S. Thompson
    Ihsan
    Neuling
    • Ihsan
    • Autor
    • Neuling
    • 9 Antworten
    • 13. Juli 2018
    Thank you very much. I tried to edit my profile and added my two landline numbers. (if it is a correct way).

    You can find my both numbers now in my profile.

    Old contract and new contract.

    My question is mentioned above in this converstion.

    Thanks.

    Best regards.

    Ihsan
    Neuling
    • Ihsan
    • Autor
    • Neuling
    • 9 Antworten
    • 18. Juli 2018
    I have not been answered here yet?

    Is it possible or not ? Should I make another account?

    Thanks

    Ihsan
    Neuling
    • Ihsan
    • Autor
    • Neuling
    • 9 Antworten
    • 18. Juli 2018
    I did it, but I have not been answered yet? below is conversation detail.

    is it possible or should make another account.

    Thanks.

    Deine Antwort


    Allgemeine Nutzungsbedingungen der O₂ Community
    © Telefónica Germany GmbH & Co. OHG Telefónica