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Ticket number Ticketnummer entfernt - o2_Kurt, Your technician did not come again,I have waited from 8 Am until 14 PM, this is not a first time, why you are doing appointment if you are lying and your irresponsible workers making low the authority of company
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Lösung von schluej 18 July 2019, 10:56

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Moin Moin @Llola,
You should be careful with allegations that you can not prove.
The technician is an external service provider, what should be the intentions of O2 not to solve your problem!
Call O2 DSL Telefon 0800 52 51 37 8 and report.
Have you test your connection after this time?
What kind of router are you using?
Hello there!

I have note regarding a SMS, which was to you sent to cancel the appointment.
Have you tried different hardware? According to our technical department, different hardware should probably do the trick.

Either way, please try contacting the hotline again to get more information regarding the appointment and further actions.

Viele Grüße,
Kurt

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