Edit by o2_Katja: Rufnummer entfernt
Lösung von o2_Jan
Zur Antwort springenBill paid but no data
I had an outstanding bill, which I paid by bank transfer for my postpaid number (xx), but still there is no data.
Edit by o2_Katja: Rufnummer entfernt
Edit by o2_Katja: Rufnummer entfernt
- 3264 Antworten
-
25 July 2019
Hi @anchal ,
welcome to the o2 community!
As of now, the amount is not shown in your account, but since you payed by bank transfer, it could take up to a few days for the sum to be successfully transferred and for the outstanding bill to be marked as "paid", which will result in your card to be unblocked again.
Best regards,
Jan.
welcome to the o2 community!
As of now, the amount is not shown in your account, but since you payed by bank transfer, it could take up to a few days for the sum to be successfully transferred and for the outstanding bill to be marked as "paid", which will result in your card to be unblocked again.
Best regards,
Jan.
- 3264 Antworten
-
27 July 2019
- Lösung
Hi @anchal ,
just a quick follow-up: your bill is now payed and your internet connection has been reestablished. ☑️
Best regards,
Jan.
just a quick follow-up: your bill is now payed and your internet connection has been reestablished. ☑️
Best regards,
Jan.
Deine Antwort
Werde Teil der O₂ Community!
- Melde dich bei Mein O₂ an (oder registriere dich schnell)
- Wähle deinen Nutzernamen für die Community
- Erstelle dein Thema oder deinen Kommentar und lass dir schnell und unkompliziert helfen
Anmelden
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
