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About contract cancellation

vor 8 Jahren
10 January 2016
1 Antwort
654 Aufrufe

kdshirkemech
Neuling
0 Antworten

Hello ,

My name is XXXXXX XXXXXX. My birthdate is XX.XX.XXXX. I am using O2 postapaid service since last 2,5 years. My cell number is 0176XXXXX344. My current contract ends in 2017. I am student from University of Duisburg Essen. I have just completed my studies so in this month i.e. Jan 2016 I am permanently shifting to my home country India. Therefore I want to cancel my this contract..

So can you please tell me the procedure to cancel my contract ?

Best regards,

XXXXXX XXXXXX

Data removed - data protection -

Fuchs

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Lösung von o2_Jessica 11 January 2016, 11:53

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o2_Jessica
Team
14880 Antworten
vor 8 Jahren
11 January 2016
Lösung

Hallo @kdshirkemech‌,

therefore I am going to send you a form which you have to fill out and send back to us with all needed documents.

The normal way is that you need to apply for the pre-cancellation. Afterwards the company decides if you can cancel your contract or not. Afterwards you have to pay the normal charge of 3 months to end the contract.

Now I am going to send you the needed forms to your e-mail address.

Kind regards,

Jessica ☺️

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