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Changing Phone

  • November 9, 2023
  • 2 Antworten
  • 58 Aufrufe

Hey, I ordered iPhone 15 Pro Max Titan blue with new contract and I have it. Is it possible to change it with a different color of iPhone 15 Pro Max without additional charges?

Lösung von schluej

If you buy a the phone online than you could widerrufen the contract of the phone within 14days after you receive the phone.

You could find the needed information in the following document :

https://static2.o9.de/resource/blob/6952/ec5cb4a77e1a2abd0becb3187223399d/agb-widerrufsbelehrung-mobilfunk-privatkunden-download-data.pdf

2 Antworten

schluej
Legende
  • Lösung
  • November 9, 2023

If you buy a the phone online than you could widerrufen the contract of the phone within 14days after you receive the phone.

You could find the needed information in the following document :

https://static2.o9.de/resource/blob/6952/ec5cb4a77e1a2abd0becb3187223399d/agb-widerrufsbelehrung-mobilfunk-privatkunden-download-data.pdf


o2_Steffen
  • Team
  • November 25, 2023

Hello and a warm welcome to the community @ozgurustun.

As I can see, schluej has already provided you with the correct form for cancellation.

Are you still within the 14-day withdrawal period, and have you already been able to submit the cancellation to us?

Kind regards

Steffen