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number is not working

T
Neuling

Hello, I am having trouble with my O2 number - I cannot call anywhere (it gives weird alarm signal), and my internet is not working. That is why I couldn’t also call the english speaking department of O2. Please could you let me know what should I so in this case? Thanks

Edit by o2_Katja: Moved to our english community

Lösung von o2_Manuela

Hello @Taghiyev223 ,

welcome to our community! 

Did you check already our Livecheck if there is a restriction right now in the network?

Since when you cannot call anywhere and have no internet?

Did you restart your mobile phone already?

Best regards, 

Manuela

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    War das hilfreich für dich?

    o2_Manuela

    Hello @Taghiyev223 ,

    welcome to our community! 

    Did you check already our Livecheck if there is a restriction right now in the network?

    Since when you cannot call anywhere and have no internet?

    Did you restart your mobile phone already?

    Best regards, 

    Manuela

    Euch hat ein Testbericht besonders gut gefallen? Dann lasst unbedingt ein Like da :)
    Y
    Neuling

    Hello. I have same problem right now. 

    o2_Daniela

    Hello ​@YamanAliyev,

    it's great that you've found your way to us again and that you've contacted us here.😊
    Even if the reason is not a nice one.

    Have you already checked our Livecheck to see if there are any restrictions on the network? Did you
    restart your mobile phone already?  Since when you cannot call anywhere and have no internet?

    Best regards 
    Daniela

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