NAT Typ 3 auf NAT Typ 2

​@o2_Bianca 

hello again. apparently i am using my wife's account upon posting this. there are multiple contracts registered to her and so as my number that ends with 744 because she was the one who applied for my sim card and so as our o2 home 5g router. i hope the picture helps. i can also provide my wife's email.

regards

Hello ​@iamnelly22,

I have just activated the public IPv4 for your number (...159).

Please change your device's APN to netpublic and restart it; a public IPv4 will then be assigned to you.

The fee of €49.99 will be charged on your next bill. You have a 14-day right of withdrawal.

Please let us know if you have any further questions.

Best regards

Giulia

​@o2_Giulia 

thank you for the update. should we received an email that it is already activated? i tried configuring my router and also my playstation 5. i also assigned a static ip on my console but it still i get nat type 3. what do you think i should do? thanks and regards

Disable 5G if you use 5G Plus Package in 5G SA Network. A public IP is not supported in 5G SA networks 

Hello ​@iamnelly22 ,
the activation was actually delayed a little and took place last night.
It should work today if you set the APN to netpublic. 
Is it working now? 
Kind regards, 
Solveig 

​@o2_Solveig 

hello. ive tried all the ways that i can find on the internet but still i am getting nat type 3 on my console.  what do you think i should do?

regards

Did you also try to disable 5G?

What IP is shown if you open www.wieistmeineip.de ?

​@AgentMax 

hello. i also try to disable 5g. 

here is what's appearing on my ip 46.114.133.56

That’s correct. You have a public IP address. 

​@AgentMax do you know if i am doing something wrong why still i can't change my nat type?

I don’t have any experience with the homespot routers. Maybe you can assign something like DMZ/exposed host/UPNP to the IP of the PlayStation. 
Be aware that the first two options will open the firewall completely to the PlayStation system. 

​@AgentMax thanks. will try all the options.

Hello ​@iamnelly22 ,
is the IPv4 address working now? 
Kind regards, 
Solveig 

Hallo liebes Team von o2,

ich Versuch es mal auch über diesen Weg.

Ich möchte dass mein NAT Typ 3 auf NAT Typ 2 geändert wird.

Mit der Zahlung von 49,99 Euro für die Umschaltung bin ich einverstanden.

Die letzten 3 Ziffern meiner Nr - 926.

Vielen Dank und liebe Grüße 

Hallo ​@nicoganz 

willkommen in der o2 Community. Schön, dass du uns schreibst. 🙂

Ich habe dir die öffentliche IPv4 eingerichtet. Bitte achte noch auf den APN “netpublic”

Die Gebühr findest du auf einer der kommenden Rechnungen.

Grüße

Manga

Ich möchte bitte die öffentliche IPv4-Adresse für meine Sim-Karte freischalten lassen und bin mit den einmaligen Kosten von 49,99 € einverstanden

Hallo ​@Mfle 

willkommen in der o2 Community. Schön, dass du dich mit deinem Anliegen bei uns meldest.

Da du zwei SIM Karten hast, teile uns bitte mit, ob du die IPv4 auf dem Homespot oder deinem Mobilfunkvertrag möchtest.

Grüße

Manga

Auf mein Hotspot bitte die letzten 4 Ziffern von der Karten Nummer sind 8177

​@Mfle 

danke für die Angabe, ich habe dir die IPv4 aktiviert.

Bitte achte noch auf den APN “netpublic”, damit es funktioniert.

Die Gebühr findest du dann auf einer der nächsten Rechnungen.

Grüße

Manga

Hello O2 Team, after trying for months I am still getting nat type 3 on my ps5 and when i check my connection on natchecker, it says my connection is limited. can someone give a solution? i am using mobile O2 Homespot

i placed my sim to my phone and connected my ps5. it is nat type 2, the router is the problem. i am using o2 homespot 5g ds router. anyone who can help me fix this? 

​@iamnelly22  That’s a very unusual error pattern, but it’s certainly possible that the router is causing the errors you described. 

First, a quick question: Are you connected to the 5G network with your router? If so, you should try switching to the LTE/4G network just to test and see if the error occurs there as well. 
The reason is that public IPv4 addresses do not work this way on the 5G network and can only be used on the 4G/LTE network. 

Regards Matze