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Want to close my account

  • Juni 22, 2026 3:31 PM UTC
  • 3 Antworten
  • 23 Aufrufe

Hello, please cancel my account. I did not receive the number, so I am unable to cancel the contract myself; could you please handle this? Customer number: ***. Thank you!

 

Edit o2_Dennis 22.06.2026 / 18:05 Uhr: Customer number removed

3 Antworten

schluej
Legende
  • Juni 22, 2026 3:37 PM UTC

Please use http://info.o2online.de/kuendigung/ To cancel-


Klaus_VoIP
Legende
  • Juni 22, 2026 4:04 PM UTC

I did not receive the number,

??? unbelievable.  Do you actually receive it via text message or email?

If you couldn't find the number, you can always call someone to find out what it is.


o2_Lea
  • Moderatorin
  • Juni 28, 2026 12:54 PM UTC

Hey ​@sl3317,

a warm welcome to our o2 Community. ☺️

Feel free to use the link to cancel, as provided by schluej. Maybe Klaus_VoIP note could have helped you, too?