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SIM card is not working. Need help.

  • November 8, 2025
  • 3 Antworten
  • 22 Aufrufe
G
Besucher:in

I just bought the new phone and I transferred from my old phone to the new phone but then came up to screen it said do you wanna eSIM card then I pressed yes but then I delete it so my SIM card is not working right now

+49 xxxxxxxxxxxxx

my name is xxxxxxxxxxxxxx 

Edit: Phone number and name removed from public view, o2 Michi 09.11.2025

3 Antworten

bs0
Legende
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  • bs0Legende
  • Legende
  • November 9, 2025

Don't post your name and phone number in a public forum!

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.
    o2_Manga
    • o2_MangaModeratorin
    • November 12, 2025

    Hi ​@Gailan 

    welcome to our community. Pleasure to meet you. 🙂

    Unfortunately I don’t get excactly what is the problem you descibed. You changed the phone and made a data transfer. In this case you deleted the eSIM or did you use a plastic SIM and wanted to change to eSIM by pressing the button?

    Could you please explain with more details?

    Greetings and thanks to bs0

    Manga

    Konnte dein Anliegen gelöst werden? Dann freut sich der Helfer, wenn du seine Antwort als Lösung markierst.
    o2_Lea
    • o2_LeaModeratorin
    • Moderatorin
    • January 5, 2026

    Hey ​@Gailan,

    Have you been able to find a solution in the meantime? Please let us know. 😊

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