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ma carte sim est bloquée

  • July 3, 2025
  • 6 Antworten
  • 45 Aufrufe

Récemment ma carte sim a été bloqué,à cause de mes impayés.

j’aimerai régler le problème aujourd’hui mais je ne trouve pas ma facture 

July 3, 2025

The english speaking hotline no: 089 6666 300 81 . We cannot solve this issue in this community.

6 Antworten

matrix3937
Legende
Forum|alt.badge.img+19
  • Legende
  • July 3, 2025

@Daniel243 

Bonjour, merci de n'écrire qu'en anglais ou en allemand dans cette communauté.


Libertas
Legende
Forum|alt.badge.img+29
  • Legende
  • July 3, 2025

The english speaking hotline no: 089 6666 300 81 . We cannot solve this issue in this community.


o2_Daniela
  • Moderatorin
  • July 4, 2025

Hello ​@Daniel243,

welcome to the o2 Community. Please describe your problem here in German or English. Payment declarations
cannot be processed here in the Community. In this case, please contact the number
mentioned above. The staff will be happy to help you.😊

Best regards
Daniela


o2_Daniela
  • Moderatorin
  • July 10, 2025

Hello ​@Daniel243,

I would like to enquire about the current status with you. Have you been able to contact your colleagues in the
meantime and clarify everything?

If you have any further questions, please get in touch with us again.🙂

Best regards
Daniela


bs0
Legende
Forum|alt.badge.img+43
  • Legende
  • July 10, 2025

If this is connected to the issue here:

https://hilfe.o2online.de/o2-mobilfunk-vertrag-tarife-15/real-inkasso-solution-551627?postid=3175053#post3175053

then there is nothing o2 can do for you.


o2_Daniela
  • Moderatorin
  • July 14, 2025

@bs0 

thank you for the link. I didn't have that on my radar. In that case, there
really is nothing more we can do.

Best regards
Daniela