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Cancel activated and pending e-sim

  • Feb. 6, 2025 6:38 AM UTC
  • 5 Antworten
  • 38 Aufrufe
Besucher:in

Hi there, I would like to cancel both of my e-sims. I just need my physical SIM card.

Lösung von Bumer

You can cancel the multicards directly in the o2 app under Contract > SIM settings > Manage SIM card > select the appropriate SIM > delete SIM card

Zur Antwort springen

    5 Antworten

    Bumer
    Legende
    • BumerLegende
    • Feb. 6, 2025 8:30 AM UTC

    Are these additional multicards or separate contracts?

    Besucher:in
    • josephkiwan
    • Autor
    • Besucher:in
    • Feb. 9, 2025 11:21 AM UTC

    Additional multicards on the same contract

    Bumer
    Legende
    • BumerLegende
    • Lösung
    • Feb. 9, 2025 11:24 AM UTC

    You can cancel the multicards directly in the o2 app under Contract > SIM settings > Manage SIM card > select the appropriate SIM > delete SIM card

    o2_Lea
    • o2_LeaModeratorin
    • Moderatorin
    • Feb. 9, 2025 1:28 PM UTC

    Hello ​@josephkiwan,

    Welcome to our o2 Community. 😊

    Great that Bumer was already on the spot and could tell you the way there. Did it work like that? :) 

    Kind regards, Lea

    o2_Lea
    • o2_LeaModeratorin
    • Moderatorin
    • März 20, 2025 4:08 PM UTC

    Hey ​@josephkiwan,

    I hope everything is great with you and you are happy. Please give me feedback and let me know if you still need support. 😊

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