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Cancel activated and pending e-sim

J
Neuling

Hi there, I would like to cancel both of my e-sims. I just need my physical SIM card.

Lösung von Bumer

You can cancel the multicards directly in the o2 app under Contract > SIM settings > Manage SIM card > select the appropriate SIM > delete SIM card

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    War das hilfreich für dich?

    5 Antworten

    Bumer
    Lehrling
    • BumerLehrling
    • 21825 Antworten
    • 6. Februar 2025

    Are these additional multicards or separate contracts?

    J
    Neuling
    • josephkiwan
    • Autor
    • Neuling
    • 1 Antwort
    • 9. Februar 2025

    Additional multicards on the same contract

    Bumer
    Lehrling
    • BumerLehrling
    • 21825 Antworten
    • Lösung
    • 9. Februar 2025

    You can cancel the multicards directly in the o2 app under Contract > SIM settings > Manage SIM card > select the appropriate SIM > delete SIM card

    o2_Lea
    • o2_LeaModeratorin
    • Moderatorin
    • 4427 Antworten
    • 9. Februar 2025

    Hello ​@josephkiwan,

    Welcome to our o2 Community. 😊

    Great that Bumer was already on the spot and could tell you the way there. Did it work like that? :) 

    Kind regards, Lea

    o2_Lea
    • o2_LeaModeratorin
    • Moderatorin
    • 4427 Antworten
    • 20. März 2025

    Hey ​@josephkiwan,

    I hope everything is great with you and you are happy. Please give me feedback and let me know if you still need support. 😊

    Deine Antwort


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