Bill

The block will be lifted once the amount has been credited to your customer account; this can take up to 48 hours. If the phone number is deactivated, your contract has been terminated due to outstanding payment.

Hello ​@Kenan Agovic and welcome to our community 🌷 thank you for asking here.

Bumer has already provided you with the most important information. If you’d like to know in more detail, or there are still things to discuss, please contact the responsible department under 089 787 979 456 or via Live-Chat.

Kind regards, Rebecca