Prepaid Sim cancellation

vor 1 Jahr
Jan. 30, 2025 5:25 PM UTC
2 Antworten
148 Aufrufe

Deb Ara
Besucher:in

Hello, I am looking to cancel my prepaid Sim card since I´m leaving Germany and going back to my country. So I would like to ask for the cancellation process and if it’s possible to get back the credit that it’s still in my Sim card.

Lösung von Bumer

You can cancel there: https://info.o2online.de/kuendigung/
You can have your balance paid out using this form: Prepaid credit payout

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Bumer
Lösung
vor 1 Jahr
Jan. 30, 2025 6:04 PM UTC

You can cancel there: https://info.o2online.de/kuendigung/
You can have your balance paid out using this form: Prepaid credit payout

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o2_Lea
Team
vor 1 Jahr
Feb. 4, 2025 6:40 PM UTC

Hello @Deb Ara,

Welcome to our o2 Community. 💙

It's a real shame that you have to quit. But if you're leaving Germany, that's understandable, of course. It's great that Bumer has already given you the online termination form and the appropriate form for paying out your credit.

If you have any further questions, please let me know.😊

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