Dear O2 Team,
Can you please tell me the process to Terminate my Prepaid Contract?
I'm moving to another Service Provider.
I want to take my current mobile number from o2 prepaid to another provider for my new contract. Could you please release my number 0176 **** 7194 for porting immediately?
Thanks in advance and waiting for the number release.
RAI
Hello
welcome to the o2 Community 💙.
When you port your number away, the “contract” for Prepaid is automatically deactivated with that. For the release of the number, please contact the hotline oder the chat. If you have any other questions we’d be happy to help you here.
Kind regards, Sven
With prepaid, an opt-in is still possible (only in the O2 app).
Under Tarif & Optionen -> Rufnummernmitnahme
Hello
we haven’t heard anything further from you. Have you been able to port your number away as you intended? We’d be happy to hear from you.
Kind regards, Sven
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
