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need approval for sim change


I tried to contact o2 in many ways but was not able to reach them. I changed my network from o2 to sim.de , and now they are asking for approval from o2 to change the same number which I had, to another network. So I need approval to change my network immediately from o2 to sim.de. please help me to do this. Mail me the procedure how to contact o2 community to get the approval

 

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Lösung von Joe Doe 3 April 2021, 14:55

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@Dinesh kumar 123 Please try now up 6pm this over the o2 WhatsApp Channel. o2 Moderator will visit your thread here up to 7 days.

https://www.o2online.de/kontakt/whatsapp-chat/

Please write: Guten Tag. Bitte für meine Mobilfunknummer 01XXXXX (here your number) bitte die Opt In setzen, damit ich die Nummer zu einem anderen Provider mitnehmen kann. Es ist mit bewusst das dies 6,82 Euro kostet. Diese Summe ist auf meinen Prepaid Konto geladen.

 

Please beware that you have minimum 6,82 Euro at your o2 prepaid account for the moving of the number.

Benutzerebene 7

Dear @Dinesh kumar 123 ,

 

welcome to our o2 community. :umbrella:

Did you follow the hint of @Joe Doe and used WhatsApp for your request or do you still need assistance?

 

Kind regards,

Andrea

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