Gelöst

Tan Number Information

vor 1 Jahr
Juni 6, 2025 8:36 PM UTC
8 Antworten
53 Aufrufe

Dhruv1756
Einsteiger:in

Hello,

I have received a Tan number message today. I would like to know what the TAN is? And how would it takeaway money from me ?

Lösung von bs0

That depends on what payment arrangement you have with the company concerned, and only you can know that. If you gave the company your bank account details to set up a SEPA mandate then they will debit the amount from your bank account. If the option was available and you chose to pay by mobile, then the amount will appear on your o2 invoice as a third party payment.

Zur Antwort springen

+47

bs0
Legende
vor 1 Jahr
Juni 6, 2025 8:44 PM UTC

Who is the TAN from and how did you receive it? o2 does not send TANs.

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.

Gefällt mir

D

Dhruv1756
Autor
Einsteiger:in
vor 1 Jahr
Juni 6, 2025 8:56 PM UTC

The TAN is from a company and I approved the payment but I am unsure if the money would be cut from my active plan or would cut from my bank account ? I know O2 doesn't send TAN

Gefällt mir

+47

bs0
Legende
Lösung
vor 1 Jahr
Juni 6, 2025 11:30 PM UTC

That depends on what payment arrangement you have with the company concerned, and only you can know that. If you gave the company your bank account details to set up a SEPA mandate then they will debit the amount from your bank account. If the option was available and you chose to pay by mobile, then the amount will appear on your o2 invoice as a third party payment.

In einem Diskussionsforum werden Meinungen ausgetauscht. Meine Beiträge in diesem Kunden-helfen-Kunden-Forum stellen meine persönliche Meinung dar.

Gefällt mir

D

Dhruv1756
Autor
Einsteiger:in
vor 1 Jahr
Juni 6, 2025 11:41 PM UTC

I have setup a SEPA mandate with my bank account so the payment would be transferred from my bank account along with the SEPA mandate of my contract correct ?