Tan Number Information

Who is the TAN from and how did you receive it? o2 does not send TANs.

The TAN is from a company and I approved the payment but I am unsure if the money would be cut from my active plan or would cut from my bank account ? I know O2 doesn't send TAN

That depends on what payment arrangement you have with the company concerned, and only you can know that. If you gave the company your bank account details to set up a SEPA mandate then they will debit the amount from your bank account. If the option was available and you chose to pay by mobile, then the amount will appear on your o2 invoice as a third party payment.

I have setup a SEPA mandate with my bank account so the payment would be transferred from my bank account along with the SEPA mandate of my contract correct ?

If the payment method with the company you purchased whatever from was mobile phone the amount will be part of your total mobile bill.

Hello ​@Dhruv1756, welcome at our community.

I am glad, that bs0 answered your question very quick. 😊

Do I understand your question correctly? You want to know where the amount will be debited?

Kind regards, Ines.

Yes that is correct i wanted to know where the amount would be debited from ?

Okay thank you ​@Dhruv1756 😊 The quick answer from bs0 is right. 

If you have further questions, we are happy to help you.

Kind regards, Ines.