S23 Ultra-Restzahlungen

one day? one hour?

Hello ​@jack_blitz00 ,

Thank you for your message in the PNs.
I have just replied to you there.

Best regards,
Maria

Every unnecessary answer or push throws you back in the processing time, but you are lucky, Maria was right back 😅😉

Hello ​@jack_blitz00 ,

You write that you have registered with your contract number and you still can't log in?
You entered your contract number in the first blank field above, right?
Then you entered your date of birth and came up with a user name and a new password yourself?

Please note that the user name may not be an e-mail address or telephone number due to the requirements.

Best regards,
Maria

I'm trying to log in but it takes me back to the forum when I log in.
Why??????
it's IMPOSSIBLE

I ALSO ENTERED THE CONTRACT NUMBER

AS FOR PAYMENTS, I WAS TOLD BY YOU TO MAKE THE BANK TRANSFER EVERY 10TH OF THE MONTH

WHY CAN'T YOU DO DIRECT DEBIT???? WHEN I LOG IN IT SENDS ME TO THE FORUM!!!!!!!!!!!!!!!!!!!!! WHY DOESN'T IT SEND ME TO MY PERSONAL PAGE.

Where can I see my payments and select direct debit?

is it possible to get help?

Hello ​@jack_blitz00 ,

Please refrain from writing multiple posts and please do not write them in capital letters.
It can always take a while for us to reply. It can also happen that we do not reply until the next day.
It won't help if you keep posting.
Please always try to write your requests in one post.

Best regards,
Maria

ok i wait

Hello ​@jack_blitz00 ,

To register correctly with your contract number and customer details, please log out of the forum here or use a different browser. Then it should work.

You can only view your invoices and switch to direct debit once you have registered.
Alternatively, please contact the live chat colleagues tomorrow, you have already received the link here.

The installments for the cell phone are always due here on the 5th of each month.

Best regards,
Maria

your colleagues on Messenger instead told me to make the transfer every 10th of the month

Right corner: Mein o2

after?

„Please refrain from writing multiple posts.“ !!

for edit push the 3 points !

Mein o2 Startseite !

after Where do I click

​@o2_Support ​@o2_Maria  ​@o2_Lea I have something to ask privately about payments

is the installment always 44 euros?

​@o2_Maria is possible have an answer?

Hello ​@jack_blitz00 ,

I have already explained to you that we cannot always reply here immediately and that it may take a while for us to reply.
We don't work here like in a live chat.

Yes, the rate for the cell phone is €44 per month.

I will describe the exact way here so that you can log in.
Please use a different browser, not the one you are logged into the community with.

www.o2.de  →

Please enter your contract number, which I have written to you by PN, and your date of birth and make up your own user name and password. Then click on “Send”.

Best regards,
Maria