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Phone number portability

  • Nov. 8, 2025 7:56 PM UTC
  • 4 Antworten
  • 59 Aufrufe

I just joined o2 and when i was making my contract i added i would want to include a number portability from my old number but i just received the new sim from o2 this morning and it came with a different number.. 

Is there anything special I need to do? kindly assist me. thank you.. 
Kofi

Lösung von Bumer

The number porting process starts automatically. You will be notified of a transfer date in the next few days.

Zur Info, doppelt:

 

Zur Antwort springen

4 Antworten

  • Autor
  • Besucher:in
  • Nov. 8, 2025 7:55 PM UTC

I just joined o2 and when i was making my contract i added i would want to include a number portability from my old number but i just receieved the new sim from o2 this morning and it came with a different number.. 

Is there anything special i need to do? kindly assist me,. thank you.. 
Kofi

edit o2_Gerrit 09.11.2025 double posting


Bumer
Legende
  • Lösung
  • Nov. 8, 2025 9:00 PM UTC

The number porting process starts automatically. You will be notified of a transfer date in the next few days.

Zur Info, doppelt:

 


Bumer
Legende
  • Nov. 8, 2025 9:01 PM UTC

Zur Info, damit nicht alles doppelt angefasst werden muss:

edit o2_Gerrit 09.11.2025 double posting (answer)


o2_Gerrit
  • Moderator
  • Nov. 9, 2025 12:09 PM UTC

Hello ​@Kofi_e,

welcome to our o2 Community 🙂

After your SIM card the process of the porting of your number starts and you will be notified by SMS, as Bumer explained.

Best Regards,

Gerrit