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payment failed msg

  • 21. Dezember 2023
  • 1 Antwort
  • 19 Aufrufe

My auto payment got failed, is there any way I pay myself or O2 can retry for payment again. And any customer care email Id to email ?

1 Antwort

o2_Rebecca
  • Moderatorin
  • 2135 Antworten
  • 27. Dezember 2023

Hello @Ashu02 , welcome to our community 😊

You can manually pay the outstanding amount. Our bank details are

HYPO Vereinsbank AG
IBAN: DE16700202700005713153
BIC: HYVEDEMMXXX

As reason for payment please make sure to enter your customer number (Kundennummer). You can find it on your invoices. 

Kind regards, Rebecca


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