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eSIM Prepaid

  • Aug. 28, 2026 8:24 AM UTC
  • 5 Antworten
  • 31 Aufrufe
Besucher:in

Hi, I recently ordered an O2 prepaid eSIM online , but I haven’t received the identity verification email yet. Could someone please let me know how long it normally takes to receive the email, and what I should do if I don’t receive it?

5 Antworten

Bumer
Legende
  • BumerLegende
  • Aug. 28, 2026 8:28 AM UTC

What kind of response have you received so far? An order confirmation?

    Besucher:in
    • Debahuti
    • Autor
    • Besucher:in
    • Aug. 28, 2026 8:29 AM UTC

    Yes, I received the order confirmation email with order number, but I have not received the identity verification email yet.

    Bumer
    Legende
    • BumerLegende
    • Aug. 28, 2026 8:34 AM UTC

    Then your only option is to call the prepaid service, there is no other way!

     

      Besucher:in
      • Debahuti
      • Autor
      • Besucher:in
      • Aug. 28, 2026 8:38 AM UTC

      I don’t speak German very well. Is there an English-speaking customer service number for o2 Prepaid?

      Thank you!

      Bumer
      Legende
      • BumerLegende
      • Aug. 28, 2026 8:40 AM UTC

      No, please ask a friend who speaks German well to call for you.

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